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Refund & Return

We strive to provide you with the best products and services. Please read our return policy carefully before making a purchase. Please note that by making a purchase, you agree to comply with our return policy.

General Return Policy
Unfortunately, we cannot accept returns or offer refunds for downloadable prints or custom made prints due to the nature of the digital content. However, if there is a design error in the downloadable print, please contact us within 7 days of purchase, and we will gladly assist you.

Quality of Printed Products
We want you to be satisfied with the quality of our printed products. However, please note that we are not responsible for the quality of the printed output, printers used, or the paper used for printing. The final result may vary depending on the printer settings, paper quality, and other external factors beyond our control.

Contact Us
If you have any questions or need further assistance regarding our return policy, please contact us at hello@printsbyeleanore.com. We are here to help!

Thank you for your understanding and cooperation.

Happy shopping!